Privacy Policy

Last updated: 15th January 2026

Introduction

This Privacy Policy explains how aurexiloventra.top d.o.o. ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website aurexiloventra.top or use our services. We are committed to protecting your privacy and ensuring your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and applicable Croatian and EU privacy laws.

Data Controller Information

The data controller for your personal information is:

aurexiloventra.top d.o.o.
Hebrangova ulica 136
21410 Split, Croatia
Registration Number: 479658312
VAT: HR47962583167
Email: [email protected]

Data We Collect

We collect various types of information in connection with the services we provide, including personal data that can identify you. The data collection we perform includes the following categories:

  • Contact Information: Name, email address, phone number, company name, and job title when you contact us or request our services
  • Communication Data: Content of messages, emails, and other communications you send to us
  • Website Usage Data: Information about how you use our website, including pages visited, time spent, and interaction patterns
  • Technical Data: IP address, browser type, operating system, device information, and referring website
  • Cookie Data: Information collected through cookies and similar tracking technologies as detailed in our Cookie Policy

How We Use Your Information

We use the information we collect for various purposes based on legitimate business interests and your consent. How we use your data includes the following purposes:

  • Service Provision: To provide vendor selection consulting services and respond to your enquiries
  • Communication: To communicate with you about our services, respond to your requests, and provide customer support
  • Website Improvement: To analyse website usage and improve our online services and user experience
  • Marketing: To send you information about our services that may be of interest to you (with your consent)
  • Legal Compliance: To comply with legal obligations and protect our legitimate business interests
  • Analytics and Advertising: We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal bases: (a) Consent: When you provide explicit consent for specific processing activities; (b) Contract Performance: To fulfil our contractual obligations when providing services; (c) Legitimate Interests: For our legitimate business interests, such as improving our services and website functionality; (d) Legal Obligation: To comply with applicable laws and regulations.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances: with trusted service providers who assist us in operating our website and providing services (under strict confidentiality agreements); when required by law, court order, or government regulation; to protect our rights, property, or safety, or that of our users or others; in connection with a business transfer, merger, or acquisition (with appropriate safeguards).

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Our data retention periods are as follows: Contact enquiries and communications: 3 years from last contact; Service-related data: Duration of service relationship plus 7 years for legal compliance; Website analytics data: 26 months (in accordance with Google Analytics default settings); Marketing consent records: Until consent is withdrawn plus 3 years for compliance records.

Your Rights

Under GDPR and applicable privacy laws, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of processing in specific situations
  • Right to Data Portability: Request transfer of your data to another service provider
  • Right to Object: Object to processing based on legitimate interests or for marketing purposes
  • Right to Withdraw Consent: Withdraw consent for processing activities that require consent

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalised services. For detailed information about the cookies we use, their purposes, and how to manage your cookie preferences, please refer to our comprehensive Cookie Policy. You can control cookie settings through your browser preferences and our cookie consent banner.

International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU/EEA. If we need to transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses approved by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure hosting, regular security assessments, access controls and authentication, staff training on data protection, and regular backups and disaster recovery procedures.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us using the following contact information:

Email: [email protected]
Phone: +385 218467251
Address: aurexiloventra.top d.o.o., Hebrangova ulica 136, 21410 Split, Croatia

You also have the right to lodge a complaint with the Croatian Data Protection Agency (Agencija za zaštitu osobnih podataka) if you believe your privacy rights have been violated.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Governing Law

This Privacy Policy is governed by Croatian law and EU regulations, including the General Data Protection Regulation (GDPR). Any disputes arising from this policy shall be subject to the jurisdiction of Croatian courts.